We keep them happy
Cat Boarding
Whisker Wonderland: Premier Cat Boarding and Day Care
Cat Grooming
Feline Fabulous: Treat Your Cat to a Purr-fect Grooming Session
About Us
As cat owners ourselves, we understand that finding the right cat hotel can be a challenging task. At CATZCAPE, our focus is on providing a roomy and comfortable environment for our guests, ensuring they feel happy and healthy during their stay with us.
We've created a calm and relaxing space that is spacious and cozy, so our guests can feel at home. With plenty of toys available, your cats can play and socialize with our attentive staff. We believe a positive environment is essential to the health and well-being of pets, which is why we are passionate about offering the best care for our guests.
We will love, care for, and provide everything your cats need during their time with us. Just as we cherish our own cats, we take great joy in caring for your furry babies!
Boarding & Day Care
We offer the highest quality accommodations for even the fussiest felines.
Grooming
Your kitty will leave feeling happy, looking fabulous, and smelling wonderful.
Boarding & Day Care
We offer both long and short-term boarding. Every kitty family enjoys a private, spacious room, along with daily individual time in our enormous playroom, ensuring comfort and fun for even the pickiest feline.
Drop off your kitty on your way to work for Day Care, and pick them up on your way home, ensuring you can enjoy a nice dinner together.
EAT
PLAY
SLEEP
Spacious with hideout
You've found the perfect spot for your cat, where space and privacy abound. You'll love it here!
Private playtime
Cats are naturally playful and social creatures. Offering private playtime is a wonderful way to provide them with the attention they crave and deserve. These sessions not only keep your cat content but also aid in alleviating stress, especially in unfamiliar environments.
24 hours live camera
With 24/7 live streaming, you can always keep an eye on your cat's safety and well-being. Watch them whenever you want and even talk to them if you wish!
Complimentary meals, cat litter & litter box
We're thrilled to provide complimentary meals for your cats during their stay with us. However, if your cat has a sensitive stomach, we recommend bringing their usual food to ensure their comfort and well-being.
ROOMS
The Ultimate Choice
Bring your beloved pet. We take the responsibility of pet care incredibly seriously because we understand they are part of your family.
Loki Villa
Spacious Haven: Room for Six Medium Cats to Roam and Relax 🐾✨
RM 110/night
*price for five (5) cats
Mago Suite
Cozy Retreat: Perfect for Four Medium Cats to Lounge and Play 🐾✨
RM 80/night
*price for four (4) cats
Soso Cabin
Intimate Sanctuary: Ideal for Two Medium Cats to Cozy Up and Unwind 🐾✨
RM 45/night
*price for one (1) cat
DAY CARE
Cat Day Care: Where Every Day is a Purr-fect Adventure 🌟🐾
RM 12/cat
TIPS AND TRICKS
Essential Items to Bring
Despite the fact that we have a wide variety of toys, practically every cat has a favourite that they simply cannot live without.
Include an item with your scent, like a shirt, to help your cat feel connected to you even when you're apart.
Ensure all required documents (ID card and vaccination card/book) are prepared for drop-off. For additional details, feel free to reach out to us.
Remember to provide the correct number of doses needed for your cat during your absence.
Pre-measured meals can be conveniently packaged in labeled plastic baggies for Breakfast, Lunch, and Dinner. Our hotel offers Royal Canin Fit 32 as an option for our guests.
REQUIREMENTS
simple & easy Guidelines
Cats must be aged two months or older.
Cat must be in good health.
Vaccinations must be administered at least 2 weeks prior to boarding, and their status must remain valid at all times. Cats with expired vaccinations may be rejected or not accepted to ensure the safety of all cats under our care.
All cats are required to receive Revolution/Frontline/Advocate/Advantage-cat treatment. We will administer the spot-on treatment for all cats during check-in as protection against ticks and fleas. Cat owners may opt to bring their own treatment, otherwise, it is available from us. Charges for tick prevention vary based on the pet's weight.
Our staff will conduct a physical examination during check-in to ensure your cat meets the above requirements.
TERMS & CONDITIONS
Explore Our Terms of Service
If your cat is found non-compliant with boarding requirements during check-in, a handling fee of 50% of the reservation will be imposed. The remaining 50% will be refunded within the next THREE (3) days.
Check-in time is between 11:30 AM to 4:00 PM. Check-out time is between 11:30 AM to 2:00 PM. Late check-out will be considered as day care, and you will be charged for the service.
*Kindly note that all arrivals and departures are by appointment only. Late checkouts will incur additional charges.
1. Illness During Boarding
If your cat is found to have parasites, illness, injury, or disease, it will be confined to its lodging premise for treatment. If the condition is infectious, your cat may need to be relocated or returned to the owner.
2. Medical Treatment During Boarding
In the event that your cat requires medical treatment while in our care, we may request permission to:-
- Save your cat at all costs
- Provide medical treatment within a specific budget
The owner agrees that CATZCAPE may use images of the cat, in whole or in part, for promotional purposes in all forms and media, including display on our website and social media accounts.
1. Reservation Cancellation or Amendment
Please contact us for any modifications or cancellations regarding your reservation. Requests must be received at least 48 hours prior to the check-in date for the following policies to apply. Modifications are subject to room availability and can be made free of charge.
For cancellations, the amount paid will be provided as credits for rebooking on a subsequent stay. A cash refund request will incur a processing fee of 10% on the booking amount paid, with the funds reversed to you within 7 working days.
2. Shortened Stay
We do not offer refunds (cash or credits) for unused days of stay.
3. Extension of Stay
Please reach out to us directly for assistance with extending your cat's stay. If your cat's stay has not yet begun, you can request an extension online via our booking platform.
If a modification or cancellation request is received at least 48 hours prior to the reservation commencing, the following refund policies apply:
- Charges will be refunded in the form of credits for use on a subsequent stay
- Charges will be refunded in full less a 10% processing fee (based on the total amount paid)
- Reservations cancelled within (48) hours of the date of check-in shall not be refunded.
If the cat is not picked up within a reasonable timeframe, it will be deemed abandoned. It may be surrendered to the relevant authorities or re-homed at CATZCAPE's discretion, and the owner may lose ownership of the cat. In this case, CATZCAPE is released from further liability and responsibility for the cat, and the owner remains liable for all unpaid charges.
Grooming
Our facility is equipped with high-quality grooming tools and equipment, enabling our staff to provide your cat with a relaxing and enjoyable experience.
A grooming session may last anywhere from 2 to 3 hours. We appreciate your understanding as we familiarize ourselves with your cat and strive to make the grooming experience as comfortable and pleasant as possible.
BRUSH
NAIL CLIPPER
SHAMPOO
EAR CLEANER
Image by Freepik
PACKAGE
What's In The Package
